Outsiders question Microsoft to ignore test users' Windows 10 error report

Microsoft made a big oolong on Windows 10 Build 1809, the October 2018 update. In addition to the performance issues, the decomposition of applications or features and dozens of problems that cause stability problems, there are two possible The main error in data loss.


Surprisingly, the Windows 10 October 2018 update is still in beta, but somehow the final test was not completed and the update was quickly provided to the user. Basically, Microsoft uses the Windows Insider program, and its goal is to let users around the world try Windows 10 feature updates before they are released publicly. This can help the company improve the operating system based on user suggestions, but it also helps the development team fix bugs and improve performance.


To get in touch with users in a more streamlined way, Microsoft introduced the Feedback Center, a built-in feedback platform that works on Windows 10 and is recommended by the company whenever an error is encountered. The software giant said that this is the best way to let yourself hear, it promises that all feedback is verified, but the Windows 10Build 1809 fiasco seems to suggest otherwise.


As mentioned above, there are two major errors in Windows 10 Build 1809 that can cause data loss, and these two errors are actually discovered during the preview phase and are reported to Microsoft before the official release update is released.


First, it is a data deletion error that causes the user files in the library to be deleted, especially in the Documents folder, and Microsoft confirmed this error within a few days after everyone was able to get updates on October 2. However, this error was actually reported in the months before the October update was received, but for some reason Microsoft ignored it. More importantly, the vulnerability was discovered by Windows testers and reported in the Feedback Center.


Secondly, a newly discovered problem may also cause the user to lose some of the data, because the overlay prompt is no longer displayed when copying the file from the ZIP archive to a location where the file with the same name already exists. The company has acknowledged the vulnerability and said it is repairing it, and this failure could cause serious damage to some systems. However, in the preview phase of the October 2018 update, Windows internals found and reported the error. The report was posted in the feedback center and was ignored by Microsoft for some reason.


Twitter user @HoloSparkeon said that the feedback submitted by Windows Insider MVP has a higher priority, so the best way is to report the error to MVP before MVP forwards it directly to Microsoft. In other words, the error report did not get a lot of approval, so it has low visibility, and Microsoft engineers have fewer opportunities to solve. If this statement is accurate, then nine out of ten errors reported by the feedback center are a waste of time, because Microsoft will not pay attention to these feedbacks at all.



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